HTL Support News

Read the latest information and thinking on the world of IT Support Services.

IT Support Team

The importance of good Server Support in London

A server is the most used piece of technology in any organization. All the business software that runs on the server makes it a central platform for all the technical needs of the employees. The various software for which the server acts as a central hub may include; accounting software, software related to CRM, ERP application or even HR. There are so many applications that run on the operating system of the servers that it’s very crucial to maintain the operating system in optimal health, in order to avoid the working of the whole organization to come to a standstill. Now it’s a fact, as far as technology is concerned; more the usage of a technology, more will be the number of technical problems it will face.

While athletes the world over prepare for the performance of a lifetime, in London, one race has already begun. For the past three years, a small army of strategists and technicians has been hard at work, putting the network infrastructure technology in place for what aims to be one of the biggest and most connected events the world has ever seen.
The organisational challenges alone are immense. The London 2012 Games will need to support a working population the size of Guildford across almost a hundred locations. Security, offline and on, is paramount. The amount of data involved – from live high definition images to multiple event scheduling – is staggering. And that's before the 10 million or so spectators turn up.

2012 London Olympic Games Network Infrastructure

Cisco is the Official Network Infrastructure Supporter for the London 2012 Olympic and Paralympic Games. Cisco's network infrastructure will underpin the delivery of the voice, video and data traffic used by fellow technology partners to connect the thousands of people running, reporting, competing in or enjoying the Games.

Monday, 05 March 2012 03:57

London 2012 Olympic and Paralympic Games

Cisco Launches STEM Challenge 10 to Get Students Inspired by London 2012 Cisco Teams Up With STEMNET to Challenge School Children to Emulate the Olympic and Paralympic Committee by Becoming Events Organisers Themselves  
Original Post :  Cisco launches stem challenge 10 to get students inspired by london 

 LONDON, Feb 29, 2012 (MARKETWIRE via COMTEX) -- School children across the United Kingdom are being challenged to create a plan for an Olympic or Paralympic-scale event in their home town as part of the latest STEM Challenge managed by STEMNET (Science, Technology, Engineering and Mathematics Network) in partnership with Cisco CSCO -0.60%   , the Official Network Infrastructure Provider of the London 2012 Olympic and Paralympic Games. 

London 2012 Olympic Partner Cisco and STEMNET are inviting 11-16 year old school children across the UK to get in the spirit of the Olympic and Paralympic Games by delivering plans for an Olympic or Paralympic-scale event in their home town. Students will need to take into consideration all aspects of the event starting with the technical design of the stadium and facilities, all the way to the opening and closing ceremonies. 

 The challenge forms part of the Cisco Out of the Blocks series -- an initiative to use London 2012 as a catalyst to help build a brilliant future in the UK. The scheme, which launched in January, saw nearly 4,000 UK secondary schools receive a set of free Key Stage 4 activity books inspired by the London 2012 Olympic and Paralympic Games and aims to encourage students to further their learning in maths and science. The resources are also held on the website along with other video content to inspire children to further their learning in Maths and Science and be more aware of future careers that can be derived from a good base in STEM skills. 

London 2012 Olympic Partner Launching this week and running until 15th May 2012, students will work in teams to complete the task in a bid to win prizes that include a "gold medal" of GBP 2,500 for the school's STEM club, "silver medal" of GBP 1,000 and "bronze" of GBP 500. All winning teams will win eight tickets to one of the London 2012 events and merchandise. 

Saturday, 03 March 2012 12:00

Cisco Support launches

Cisco TerapadCisco Support, a free website powered by ( was launched today featuring online shopping, forums, image gallery, event calendar, blog, and more.

Cisco Support can be accessed at

This report deals wіth thе growing availability оf WiMAX іn thе UK. Аlrеаdу well-established іn thе USA аnd іn countries lіkе India bу thе giants оf telecommunications, іn Britain іt hаs bееn left tо smaller specialist providers tо invest іn thе infrastructure аnd tо develop services. Тhе downside оf thіs іs thаt nоt mаnу areas іn thе country hаvе thе service аvаіlаblе tо thеm but, bесаusе thе providers оwn thеіr оwn networks, thеу аrе vеrу responsive аnd keen tо ensure thаt thеіr clients gеt prompt аnd reliable service.

Wimax Broadband UK Office WiMAX usеs thе latest technology tо provide broadband, data аnd voice communications bу microwave frоm а series оf base stations located оn high buildings. Моst broadband currently arriving оn оur screens іs delivered bу telephone lines - copper wires, designed аnd intended tо carry analogue signals оf оur conversations bасk tо thе telephone exchanges tо bе switched tо thе appropriate destinations. Іt wаs nеvеr envisaged thаt thеsе fragile strands оf wire shоuld bе required tо carry thе enormous digital traffic needed bу broadband оr thе data transfer thаt occurs whеn downloading films еtс. Тhе speed аt whісh broadband arrives іs contingent оn factors suсh аs thе distance frоm thе exchange аnd thе fluctuating weight оf traffic bеіng carried. Тhе consumer rarely gеts thе speed whісh thе service provider advertises аs bеіng nominally аvаіlаblе. Іn selected areas, mаnу оf оur streets аrе equipped wіth fibre optic cabling, whісh іs purpose-designed tо carry thе volume оf today's digital traffic аt high speed. Wіth thе proviso thаt thіs cable stіll gоеs undеr ground whеrе іt mау bе subject tо road works оr impact, іt must rank wіth WiMAX, whісh іs аlsо unimpeded bу thе tangle undеr оur streets, аs thе best mеаns оf delivering signals асrоss thе lаst mile.

Wednesday, 23 April 2008 02:45

Government fails to support SME

An article published on Computer Weekly's website caught my eye today, regarding computer support for London's SMEs.

"A national survey conducted by researchers from the School of Management at Royal Holloway University of London found government is failing to give IT advice to SMEs. As a result the businesses are not exploiting IT to its full potential, said the college."

Thursday, 10 April 2008 17:38

Dell to offer Computer Support in London

Dell will soon offer a paid support service that allows consumers to call a dedicated London support team to help troubleshoot their computer problems, Dell announced Monday.

Businesses looking for computer support in London should contact HTL. Consumers who call for support today often have to go through several Dell representatives, said Bob Kaufman, a Dell spokesman. The new service will give paying customers direct access to a "dedicated team" of support staff with good knowledge of all Dell-branded products, he said.

Wednesday, 02 April 2008 12:30

IT Support - visit homepage

IT Support London

HTL are Londons no.1 IT service and outsourcing company and provide hundreds of London companies with IT support, and our contracts start from as little as £100 a month. Please click here to visit our website.

Tuesday, 01 April 2008 17:44

Why are we the best IT Support?

One of our key objectives is to reduce your IT costs. Why does that make good business sense? Because if we ensure everything works as well as it can for you and you are happy with the system and service, we can target our resources to help other clients, thus spreading the cost of support effectively.

London IT ServicesWe also provide our clients with a hardware firewall (more secure than many software firewall products) and a remote access solution (so your workers can easily work from home). These value-added services are provided at no extra cost to our clients.

We provides you with access to our secure Intranet which provides a direct link to your office email, your desktop, in other words, you can continue working wherever you are. Other areas within our Intranet provide : -

We don't tie you into long term contracts, after a one month trial period (a proof of concept period), our minimum term is just 3 months. Longer contracts are also available, if preferred.

We will save you money. Less downtime, greater productivity, better communication.

Monday, 31 March 2008 20:39

Remote Support

IT Support in LondonThank you for giving us the opportunity, amongst a very crowded market, to tell you more about our innovative and cost effective support offering.

Below we've placed all the information we think you'll need to assist you making, what is becoming a complicated decision.

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