Response times are fast and efficient which helps us to solve any issues as soon as possible and to carry on with business as usual

Herman Santiago, Partner: Global Executive Client Relations/Practice Management, Nabas Legal

HTL's recommended solution was backed by their reliable IT support team throughout the entire migration process, which made us feel in control of the situation at all times

Paul Bonter, Company Secretary, Nafas

From the very first call, dealing with a friendly member from the IT support team at HTL has made solving any IT issues we have an enjoyable experience.

Catherine Dowd, Office Manager, RFC Ambrian

Our experience with HTL and their IT support team has been fantastic. Contacting them with any IT problems we have is so convenient and all issues are solved quickly.

Adam Blinch, Low Carbon Consultant, Tuckers Consultancy Ltd.

I have found the team at HTL to be friendly and professional throughout our entire relationship. Their ability to work alongside our internal IT support team has been a great asset.

Greg Cardiff, Head of IT, Dictate IT

HTL supplies custom support services to global auditing group

Overview

The Constantin Group is an international network of accountancy practices, tax and legal advisors and business consultants. Léon Constantin founded the company in 1936 in Paris. After a very successful start, subsidiaries were opened, at first in France, and then later on in other countries.

Today Constantin employs 2,000 professional employees worldwide, supported by a further 19,000 colleagues via cooperation agreements with partner companies.

Problem

Constantin's London Office were looking for an IT partner to assist them in the long term. Their IT systems needed support and upgrades need to take place to ensure they kept up to date with new technology whilst still maintaining the corporate standards of the group.

The requirements were to:

Technical Details

  • Working as a remote arm of Deloitte IT Department.
  • Global VPN
  • McAffeeAntiVirus
  • Hyper-V Virtual Server Infrastructure
  • Cisco Firewalls
  • Avaya IP Office
  • Ongoing End User IT Support
Constantin Case Study

Being service focused Constantin are always looking for ways to utilise new technology to service their client's needs, and rely on HTL to recommend new versions of software as they become available.

Solution

Technologies from a core group of manufacturers and service providers were implemented. These consisted of:

  • IBM PCs, servers and laptops
  • Latest Microsoft Windows OS
  • Lotus Notes / Domino Server
  • Cisco Pix Firewalls
  • HP LAN Switching Equipment
  • Trend Anti Virus

In addition HTL provided some of its own unique services:


Conclusion

HTL have worked alongside Constantin for many years. As demand has increased so to have the systems have scaled. Extra users are easily added to the existing infrastructure as required.

Being service focused Constantin are always looking for ways to utilise new technology to service their client's needs, and rely on HTL to recommend new versions of software as they become available.

HTL engineers are on hand providing rapid response and hardware swap out to all problems.

Top