An IT Support Blog from London

Read the latest IT news, tips and insights from IT Support pros at HTL Support

How to Assess IT Risk in a Veterinary Clinic (Without Being Technical)

Assess IT Risk

Most veterinary clinic owners and managers don’t want to become IT experts.

They just want systems that:

  • work reliably
  • support clinical care
  • don’t create daily stress
  • don’t fail at critical moments

The challenge is knowing where risk actually exists — especially when issues are intermittent or easy to dismiss.

That’s where a structured IT risk check helps.

Continue reading
  53 Hits
53 Hits

Why Many Veterinary Clinics Don’t See IT Risks Until Something Breaks

IT Risks

Most veterinary clinics don’t ignore IT risks on purpose.

They’re busy.
They’re clinically focused.
And most IT problems don’t announce themselves clearly — until the day everything slows down or stops.

The reality is that many IT risks in veterinary practices sit quietly in the background, gradually increasing pressure on staff, systems, and workflows without triggering alarms.

Continue reading
  59 Hits
59 Hits

UK Compliance for Dental Practices Without the Headache: UK GDPR, Cyber Essentials and the Trust Patients Expect

UK dental practive

Dental practices don’t just run diaries and take payments. You’re trusted with medical histories, X-rays, prescriptions, insurance details and (sometimes) identity documents. In UK terms, much of this is “special category” data, which raises the bar on protection and governance. The good news: compliance doesn’t have to become a second job. With the right foundations, you can reduce risk, satisfy regulators, and protect patient confidence.

Continue reading
  73 Hits
73 Hits

How IT Support Benefits London’s Retail Sector

IT Support Benefits

From the historic storefronts of Soho to the bustling shopping centres of Stratford it’s clear that retailers can’t see technology as a nice-to-have. Instead, a good tech foundation is the cornerstone of retail success.

Going into 2026, London retailers face a unique "perfect storm" from rising labour costs to increasingly aggressive cyber-threat landscape. To meet these challenges, retailers looking for IT Support London now require options in terms of safeguarding transactions and optimising supply chains, all to future-proof the capital’s iconic shopping experience.

Continue reading
  205 Hits
205 Hits

Make Your Business Agile by Leveraging Cloud-Native Apps

Business Agile

Agility is no longer just a competitive business advantage. For small and midsized enterprises across the UK and the rest of the world, it has become a necessity. For one, customer expectations are changing fast and their standards for service have elevated.

There are also rising operational costs and tighter budgets. Organisations today have to find ways to get more done with less. That’s why being able to quickly adjust how you work, grow your services, or shift direction without causing a major disruption has become key to staying strong in the long run.

Continue reading
  253 Hits
253 Hits

The Future of Remote Work: IT Infrastructure Considerations

Future of Remote Work

Many UK businesses now operate using remote and hybrid work models. These flexible work approaches were initially considered temporary solutions, but have since become the norm. According to data from the Office for National Statistics (ONS), around 28% of UK employees worked remotely a few days per week in 2024, while 13% were in full remote work mode.

It’s worth noting that the numbers are expected to remain steady or grow in coming years. This means small and medium-sized enterprises (SMEs) in London and beyond need to make sure their IT infrastructure is ready for the long haul. It’s time to seriously assess how IT systems support remote work.

To stay competitive, businesses must consider long-term investment in secure, scalable, and flexible technology setups. Let’s look at what that involves, and how reliable remote support can help.

Continue reading
  888 Hits
888 Hits

The Hidden Costs of Neglecting IT Support

Neglecting IT Support

Budgets can get tight and often one of the first things companies look at trimming is IT support services.

At first, it looks like it’s something that a business can forgo. But treating technology with a "wait until it breaks" mindset, to save money, is often a costly financial illusion.

Your business may be saving a good amount of funds at first... but it can mean technology inefficiencies that don't show up immediately on a balance sheet. And worse, unpatched security gaps can leave your company vulnerable.

Continue reading
  661 Hits
661 Hits

Cybersecurity for London Businesses: How IT Support Plays a Crucial Role

Cybersecurity

London is a financial and commercial hub, with plenty of global companies settled in the city. From a cybersecurity perspective, it makes companies in London a target – and it all happens within a threat landscape that is changing quickly.

The city has such a dense concentration of high value businesses that it’s no surprise that financial services and other high-profile businesses in London tend to see the brunt of cutting-edge attacks – from AI attack methods through to clever social engineering.

Continue reading
  726 Hits
726 Hits

Sustainable IT Practices: Reducing Your Carbon Footprint

IT Practices

Most offices today rely on technology to run smoothly. Enter any workplace and you’ll see laptops, desktops, smart devices, servers, and printers as part of daily business operations. These tools help improve productivity and efficiency. But they do come with a cost that’s far less obvious than the financial one: the environmental.

The digital sector is responsible for around 4.75% of the UK’s total greenhouse gas (GHG) emissions. That includes everything from electricity use to manufacturing and disposal of devices. It’s a growing concern, especially as more entrprises move to cloud services and use connected devices.

For small and mid-sized enterprises in the UK, this is something worth looking at. Reducing emissions doesn’t always mean big changes. Sometimes, it's about smarter decisions, especially when it comes to technology.

Continue reading
  668 Hits
668 Hits

Why Legal Firms in London Need Specialist IT Support

Legal Firms

London's legal sector is extremely competitive, which means companies need every edge that they can get. Technology can be one of those critical advantages, functioning not just as a day-to-day support function but working to speed up legal work and to help ensure that legal advice is as sharp as can be.

Besides, law firms, from small practices to large corporate entities, face a unique set of challenges. These include safeguarding highly sensitive client data from increasingly sophisticated cyber threats, ensuring compliance with strict regulatory frameworks like GDPR and SRA regulations, and managing a growing volume of digital case files and communications.

Getting the right-fit IT support for legal firms in place requires expertise and for many firms, it simply isn’t realistic to recruit and retain an extensive in-house IT team. This is where a specialist IT support solutions provider with law firm know-how becomes an essential partner.

Continue reading
  1115 Hits
1115 Hits

By accepting you will be accessing a service provided by a third-party external to https://www.htl.london/

Top