Response times are fast and efficient which helps us to solve any issues as soon as possible and to carry on with business as usual
HTL's recommended solution was backed by their reliable IT support team throughout the entire migration process, which made us feel in control of the situation at all times
The team at HTL managed to personalise and deliver a solution that allowed us to migrate with minimum downtime and disruption.
From the very first call, dealing with a friendly member from the IT support team at HTL has made solving any IT issues we have an enjoyable experience.
We worked with a series of IT Support providers before choosing HTL. We feel we have now found a valuable long term partner.
Our experience with HTL and their IT support team has been fantastic. Contacting them with any IT problems we have is so convenient and all issues are solved quickly.
I have found the team at HTL to be friendly and professional throughout our entire relationship. Their ability to work alongside our internal IT support team has been a great asset.
IT Technical Support Services
"It's not working" is never something you want to hear – especially when it's about your businesses IT systems. When issues arise you want someone on hand fast, whether they're in your office or at the other end of the phone, to provide the support you need to help get everything back up and running again as quickly as possible.
At HTL you won't ever hear us saying 'we don't support that'. Our widely-experienced technical support team approach everything with a 'can do attitude' to deliver solutions to our customers no matter what the query. Our IT support team have experience working with national companies with over 750 users to supporting small central London businesses with just 5 users.
If we don't know the answer already, we'll liaise with your hardware / software manufacturers to solve the problem, leaving you and your team free to get on with running your business.
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0207 093 6000
Free IT Review
Technical Support Services
IT Systems Support
Hardware and Software support for all of your office equipment including desktop computers, laptops and servers, their operating systems (Windows and Mac) and day to day applications such as email, antivirus, accounting and office tools and many more.
Phone line and handset support, management of telecom providers including BT, Virgin and Colt, implementation and on-going support for VOIP and digital telephone systems from suppliers such as Avaya and 3CX.
End User Support
It's all about you and your team - a resource at the other end of the phone or onsite to help your team get things done. On hand support and advice on using all aspects of your IT hardware and software without the technobabble.
Proactive Warning Service
A 24 hour a day monitoring service for your IT systems that alerts our technical support team of potential problems so issues can be addressed before they become critical.