Response times are fast and efficient which helps us to solve any issues as soon as possible and to carry on with business as usual
HTL's recommended solution was backed by their reliable IT support team throughout the entire migration process, which made us feel in control of the situation at all times
The team at HTL managed to personalise and deliver a solution that allowed us to migrate with minimum downtime and disruption.
From the very first call, dealing with a friendly member from the IT support team at HTL has made solving any IT issues we have an enjoyable experience.
We worked with a series of IT Support providers before choosing HTL. We feel we have now found a valuable long term partner.
Our experience with HTL and their IT support team has been fantastic. Contacting them with any IT problems we have is so convenient and all issues are solved quickly.
I have found the team at HTL to be friendly and professional throughout our entire relationship. Their ability to work alongside our internal IT support team has been a great asset.
Secure Email, Spam Filters & Virus Protection
With all the sophisticated programs around, viruses and spam are a thing of the past, right? WRONG!! They continue to evolve, with new threats daily, threatening to swamp your business or put your computers out of action.
What's the solution? Careful vigilance by staff will help, but it isn't enough.
At HTL, we process thousands of messages every day that either contain viruses, or are junk mail (spam). Statistics show that around 90% of all email traffic coming through our servers falls into one or other undesirable category.
HTL recommend and supply two different email security systems. Our basic solution costs as little as £1 per user per month, but for a more advanced solution we recommend Mimecast. Mimecast provides a single integrated suite of email security, archiving and continuity services reduces the risk, cost and management overhead associated with an array of third-party point solutions – in one service and in the cloud. Mimecast costs as little as £5 per user per month.
Management is easy - you can view and control the quarantined messages for your entire organisation through one easy-to-use web-based management console, even if you have multiple domains.
Stop Spam Today. Either of our Email Security Systems can be up & running within hours. With free setup, a free trial & costs from as little as £1 per user/month ** it's an easy decision to make.
Call Us Today
0207 093 6000
Free IT Review
How it works?
HTL will help you set up an SPF (Sender Policy Framework) record for each of your domains. This helps prevent spammers from impersonating your email address. One benefit of SPF is that the legitimate owners of forged e-mail addresses can be swamped by large quantities of error messages and other auto-replies. Email receivers who check SPF can reject forgeries, thus reducing or eliminating the amount of backscatter.
Additionally, an SPF-protected domain is less attractive to spammers and phishers, because the spoofed address is more likely to be spotted and rejected by spam filters. A protected domain, therefore, is less likely to be blacklisted by spam filters and legitimate e-mail is more likely to get through.
HTL will help you implement the latest developments in TLS (Transport Layer Security) to ensure email privacy and integrity. The TLS protocol allows client/server applications to communicate across a network in a way designed to prevent eavesdropping and tampering. HTL will check your web browser supports TLS and, if required, help you set up a TLS connection.
What is SPAM costing your business?
Direct IT Costs
Spam has some obvious direct costs. Unlike standard postal mailing where the sender pays thepostage, the recipient of spam has to pay to receive the e-mail. Delivering the message costs money in Internet bandwidth and disk storage.
Along with the direct costs associated with IT resources there is a large indirect cost in terms of employee productivity. Apart from being very irritating, managing and deleting unwanted e-mail takes time and effort. Many spammers are using techniques to disguise e-mail and to trick users into opening messages.
Pornographic and offensive spam create a specific problem for businesses, because employers have a 'duty of care' to protect their staff from these types of messages. There have already been well-publicised cases where employees have successfully brought legal cases against employers, rimarily in the area of sexual harassment via e-mail. Considering the growth in pornographic spam and the increasingly litigious business environment, the legal risks associated with not protecting employees must be considered.
Where does SPAM come from?
Spammers typically have access to significant IT resources and believe they can make a profit out of this form of bulk advertising. Most spammers are selling a product or a service and often go to great lengths to disguise their identity. To persuade you to open the email the sender may often pretend the email came from you.
Much of the world's spam emanates from the USA, where one million e-mail addresses can be purchased for as little as $1 US dollar. Even with a 0.01% response rate its possible to see how spammers might make their money.
What can you do?
There are a number of techniques available today for spam detection, but the best way of protecting yourself from spammers is to have your email screened before it even arrives at your mail server. This is where the Postini Service comes in. Postini will immediately remove up to 95% of spam email and viruses before they even reach your email server., with some customisation these figures will increase.
Companies should also have policies in place warning staff of their stance on spam mail, and the procedures in place to try and deal with it. There should be a reporting procedure if spam gets through the system. This shows that the company has shown that it is attempting to deal with spam as best as possible and reduces its exposure to possible legal cases.