From the very first call, dealing with a friendly member from the IT support team at HTL has made solving any IT issues we have an enjoyable experience.
Every client benefits from the increased costs savings and flexibility associated with our VoIP (Voice over Internet Protocol) telephony solutions.
HTL has extensive experience with VoIP and makes your move to VoIP seamless:
- Keep your existing phone numbers when moving away from legacy ISDN lines
- Perfect quality VoIP calls using a single internet connection for telephony and data
- Ensures all your voice calls are completely secure
- Use your existing private phone systems such as Avaya IP Office with our VoIP Service
- Upgrade to our scalable and feature rich Hosted PBX service with Cisco Handsets
- Full integration with your data systems and networks
- Access from anywhere or link in remote offices or home workers
All Serviced Cloud VoIP packages come with free calls to UK landlines.
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0207 093 6000
Free IT Review
Find out more about our Hosted PBX solution
Our Hosted PBX provides a business-grade telephony solution with many additional benefits you don’t get with traditional PBX systems.
Priced at £10 per handset per month or included as standard in many of our Hosted Cloud packages. Use a sophisticated telephone system without the capital investment in sophisticated telephone equipment. Replace expensive phone systems, installation, handsets and BT lines with a simple, cost efficient alternative. Benefit from economies of scale, complete flexibility, better off-site working plus many other valuable features.
- Unlimited Handsets
- Company Directory
- Auto Attendants
- Caller ID
- Soft Phone Support
- Music on Hold
- Fax to Email
- Phone Directory
- Direct Dials
- Hunt Groups
- Call Forwarding
- Call Queuing
Main features of a cloud phone system
Android or iPhone App
Use your office phone on your smart phone!
Be sure not to miss important calls. Your phone calls can be automatically forwarded calls to another extension or to your mobile.
Call pickup gives you the ability to pick up calls ringing at other extensions.
Calls can be parked, and picked up from another handset
Calls can be transferred between system extensions or to any public phone numbers.
As you would expect but messages can be forwarded by email if required.
Allocate calls to your staff on a longest idle, round robin, sequential, random or top down basis.
When an extension is called, this triggers other extensions to ring. The first extension answering the call gets the connection.
Fully featured conference bridge allows you to set up conference calls with your clients.
Create voice menus with multiple options and actions.
Call queues can answer multiple calls and distribute them to agents.
Detailed reporting system
Integration with Microsoft Outlook provides the user with click to call and screen pop of contact details
Our customers exemplify our solutions and services
An HTL engineer supported the changeover to ensure all data was migrated...Read case study
VoIP Call Costs
|Calls to Key Destinations||Serviced Cloud Costs (PPM) No Call Set Up Fees||BT Standard Rates (PPM) 19P Call Set Up Fees|
|UK Mobiles||3.58||9 to 22.20|