Response times are fast and efficient which helps us to solve any issues as soon as possible and to carry on with business as usual
HTL's recommended solution was backed by their reliable IT support team throughout the entire migration process, which made us feel in control of the situation at all times
The team at HTL managed to personalise and deliver a solution that allowed us to migrate with minimum downtime and disruption.
From the very first call, dealing with a friendly member from the IT support team at HTL has made solving any IT issues we have an enjoyable experience.
We worked with a series of IT Support providers before choosing HTL. We feel we have now found a valuable long term partner.
Our experience with HTL and their IT support team has been fantastic. Contacting them with any IT problems we have is so convenient and all issues are solved quickly.
I have found the team at HTL to be friendly and professional throughout our entire relationship. Their ability to work alongside our internal IT support team has been a great asset.
Internet Security Services & Solutions
The internet can be a hostile place. Computer systems are constantly under threat from hackers, intent on stealing or destroying your precious data or infiltrating your system and using it as a base to attack others. Internet security is a priority in ensuring the safe operation of your business.
Think before you click! If you see a website that says you have a virus, and asks you to download software to remove the virus – then stop – think … Hasn’t your IT department already installed antivirus? This is called scareware. Instead of saving you from viruses – it gives you a virus and usually one that is hard to remove!
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Our Internet Security Support Solutions
Your firewall is your first line of defence against Internet threats. A firewall is usually a hardware device that sits between the internet and your network, such as the Cisco ASA. They permit or deny network transmissions, protecting you from unauthorized access while permitting legitimate communications to pass. It is a crucial part of your security defences. Firewalls create checkpoints between your internal private network and the public Internet.
HTL can supply and help you set up and maintain your firewall. We recommend and supply products from the Cisco and Watchguard ranges, but are equally happy to other manufacturers if you prefer.
How can you be sure your firewall is configured properly? There is only one answer – try to hack it! An Intrusion Test (sometimes referred to a white hat hacking) is a localised, time-constrained and authorised attempt to breach your system’s information security, using the same techniques used by unauthorised hackers.
HTL’s Security Testing Service examines your network with the most comprehensive vulnerability test suite available. You are provided with a detailed and comprehensive report on weaknesses found with suggested solutions.
Our database of potential security threats is automatically updated daily from more than 6000 on-line advisories. We recommend that vulnerability assessments are run regularly to ensure that any new security weaknesses are picked up and dealt with.
Malware and Viruses
When you are online you are exposed to viruses and malware. It is imperitive that all your computers that connect to your network have AntiVirus systems installed. HTL normally recommend Trend Anti Virus, but are happy to work with others as required. Symantec, McAffee, and Sophos are all perfectly good products.
Your software is of no use unless it is up to date. Our proactive monitoring service will check this for you every day and present it in a reassuring email.