Response times are fast and efficient which helps us to solve any issues as soon as possible and to carry on with business as usual
HTL's recommended solution was backed by their reliable IT support team throughout the entire migration process, which made us feel in control of the situation at all times
The team at HTL managed to personalise and deliver a solution that allowed us to migrate with minimum downtime and disruption.
From the very first call, dealing with a friendly member from the IT support team at HTL has made solving any IT issues we have an enjoyable experience.
We worked with a series of IT Support providers before choosing HTL. We feel we have now found a valuable long term partner.
Our experience with HTL and their IT support team has been fantastic. Contacting them with any IT problems we have is so convenient and all issues are solved quickly.
I have found the team at HTL to be friendly and professional throughout our entire relationship. Their ability to work alongside our internal IT support team has been a great asset.
Website Case Study: DinnerWareHouse
DinnerWareHouse delivers bespoke dinnerware and fine china sets for department stores, supermarkets, online retailers, etc. They are one of the longest established distributors of imported tabletop products in the UK. Because of their experience in the market, they are able to negotiate only the best prices from factories. DinnerWareHouse is established to bring their purchasing expertise of fine china to serve the public.
DinnerWareHouse has been a household name when it comes to the best dinnerware supplier in the UK. The approach is to ensure that the website is not only user-friendly, but to guarantee security for their clients when buying tableware from them. The design should be clean, elegant and drive the audiences’ attention to their special offers.
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We made sure that DinnerWareHouse’s website is user-engaging. The colour scheme we used was in harmony on their company branding. The navigation structure was the core of the design highlighting the ‘Storefront’ containing all products available and ‘Special Offers’ with the current promotions. A JQuery based content slider highlighted the best product for each category that takes you to their page once clicked. A visual approach of the sub categories were laid out on the homepage along with a featured product beneath it.
Quick links such as’Login/Register’, ‘My Cart’, ‘My Wishlist’ is always visible on top beneath the search function. It is a requirement to display the secured methods of payments, FAQs, About Us page and the newsletter signup on every page.
A dedicated server was setup to guarantee uptime and speed. Magento was chosen as the eCommerce platform because of its trusted capabilities. Layared Navigation Pro was installed to filter the product list. DinnerWareHouse will use SagePay as the payment gateway thus; we integrated https protocol and installed Ebizmarts SagePay to securely accept payments from their clients. To boost the speed of their online shopping cart, we integrated Magento Booster that visibly speeds up the loading time. Additional extensions Reviews Booster and Customers who purchased were added to further enhance their customer experience. Generate and Import Coupons extension was installed to easily import Groupon codes in the administrator area. After the groupon integration was implemented, their products started selling like pancakes!
The impact of their official website was substantial. This was an additional storefront for the company with existing online shops on eBay and Amazon.