Response times are fast and efficient which helps us to solve any issues as soon as possible and to carry on with business as usual
HTL's recommended solution was backed by their reliable IT support team throughout the entire migration process, which made us feel in control of the situation at all times
The team at HTL managed to personalise and deliver a solution that allowed us to migrate with minimum downtime and disruption.
From the very first call, dealing with a friendly member from the IT support team at HTL has made solving any IT issues we have an enjoyable experience.
We worked with a series of IT Support providers before choosing HTL. We feel we have now found a valuable long term partner.
Our experience with HTL and their IT support team has been fantastic. Contacting them with any IT problems we have is so convenient and all issues are solved quickly.
I have found the team at HTL to be friendly and professional throughout our entire relationship. Their ability to work alongside our internal IT support team has been a great asset.
IT Network Support Services
Whether it’s allowing you to keep in touch your customers and suppliers via email, instant messaging and video conferencing or providing an online work-area for your teams to collaborate and share resources between different departments, offices or continents - your company’s computer network plays a pivotal role in the day to day operation of your business.
For those occasions where a problem does arise, you need a local IT support company that can swiftly address the issue to minimise downtime for your business.
At HTL Support, customer service and support are at the core of our business. Our flexible approach provides customers with a cost-effective solution that combines proactive support, implementing solutions that improve the efficiency and resilience of your IT network, with reactive support, for fast efficient resolutions when issues do arise.
Our support team are all experienced appropriately certified IT engineers.
Call Us Today
0207 093 6000
Free IT Review
What does Network Support include?
Network Hardware Support
Repair, upgrade and replacement of faulty equipment including routers, hubs, firewalls & switches.
From maintenance and replacement of cat5 cabling to the planning and installation of new office IT networks, fibre optics and wireless network hubs and access points.
Diagnosing network faults and speed issues to improve the efficiency of your network and internet connection.
Remote and Onsite Support
Our technical support team are on hand 24/7 to provide remote it support and, for critical issues, will have an engineer on site within a guaranteed 2 hours for businesses in Central London.