Response times are fast and efficient which helps us to solve any issues as soon as possible and to carry on with business as usual
HTL's recommended solution was backed by their reliable IT support team throughout the entire migration process, which made us feel in control of the situation at all times
From the very first call, dealing with a friendly member from the IT support team at HTL has made solving any IT issues we have an enjoyable experience.
Our experience with HTL and their IT support team has been fantastic. Contacting them with any IT problems we have is so convenient and all issues are solved quickly.
I have found the team at HTL to be friendly and professional throughout our entire relationship. Their ability to work alongside our internal IT support team has been a great asset.
London's Premier Outsourced IT Support Provider
HTL offers the outsourced IT support services that London’s businesses can count on, support which can augment the breadth, depth, and responsiveness of any in-house team.
We know what London businesses expect from IT: availability, capability and cost efficiency. HTL outsourced IT support can deliver the required support to all 32 London boroughs and beyond. When considering IT outsourcing London businesses should make HTL their first stop.Download our IT Support Services
Based on current HTL management stats of September 2018
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Why Outsource Your IT?
Managed IT support delivers in ways in-house teams simply cannot. When evaluating IT outsourcing London businesses must know that outsourced IT support will:
Achieve Better Value For Money
HTL has experts covering a broad range of topics, even the most specialised of areas. In comparison, internal staff need to cover a lot of bases and learn as they go. Worse, internal IT staff often idle. Get more value for your IT spend with managed IT services.
Why wait for your internal IT staff to spend hours on Google looking for a solution? What if your IT staff member is on leave, or inundated with work? With IT outsourcing London’s businesses can rapidly get an HTL engineer on site , reducing the wait.
Is your IT staff at the cutting edge of technology? HTL serves a broad range of businesses. We’ve seen every use case and we know where technology can make a difference. Managed IT services from HTL will boost your IT capability because we know where to apply IT so that technology serves the bottom line.
Focus On The Important Stuff
IT can be a distraction. Service failures, overwhelmed and costly IT staff and constant management intervention can prevent your business from performing at its best. Get the experts in. Outsourced IT support from HTL lets your business focus on what’s most important.
Why You Should Choose HTL?
HTL is not the only option when it comes to IT outsourcing in London, but it is certainly one of your best options. This is why HTL is different:
No cookie cutters here, HTL understands that every business uses technology in a different way. Our tailored approach will help you get the most out of IT for your business, and get the best value out of your IT budget.
We publish our ongoing outsourced IT support service levels on our front page. Expect a 99% fix rate, with 98% of customers satisfied with the end result. HTL knows that outsourced IT support only works if we show up on time and with the right solution, every time.
Reacting can be costly. HTL will ensure your company is prepared for the unexpected, whether it is a hardware failure or a security breach. In evaluating a provider of IT outsourcing London businesses should look for managed IT services that can anticipate the worst – before it becomes costly.
London is a unique city and its businesses have unique requirements. HTL knows that service-driven businesses intimately rely on IT, standing to benefit from outsourced IT support that concentrates on enabling smooth service delivery in a networked world.
Get In Touch
It all starts with a conversation. Your existing in-house IT support team may keep things ticking over, but managed IT support from HTL can deliver so much more. Talk to an HTL representative to see how we can offer improved support, and how technology can deliver so much more for your business.