Response times are fast and efficient which helps us to solve any issues as soon as possible and to carry on with business as usual

Herman Santiago, Partner: Global Executive Client Relations/Practice Management, Nabas Legal

HTL's recommended solution was backed by their reliable IT support team throughout the entire migration process, which made us feel in control of the situation at all times

Paul Bonter, Company Secretary, Nafas

From the very first call, dealing with a friendly member from the IT support team at HTL has made solving any IT issues we have an enjoyable experience.

Catherine Dowd, Office Manager, RFC Ambrian

Our experience with HTL and their IT support team has been fantastic. Contacting them with any IT problems we have is so convenient and all issues are solved quickly.

Adam Blinch, Low Carbon Consultant, Tuckers Consultancy Ltd.

I have found the team at HTL to be friendly and professional throughout our entire relationship. Their ability to work alongside our internal IT support team has been a great asset.

Greg Cardiff, Head of IT, Dictate IT

Ethernet First Mile (EFM)

Get a superfast, reliable and dedicated ethernet connection for your business

Ethernet First Mile (EFM) is a cost-effective way of getting powerful Internet to your business. In fact, there are huge savings compared with traditional fibre-leased lines. You can get symmetrical bandwidth offering you flexible data connectivity, joined with an optic fibre network. EFM offers exceptional level of connection providing a consistent level of speed for from 10 Mbps to 20Mbps (depending on the package you choose). The line is dedicated to your business enabling you to maximise the speed and power of the connection. No sharing your bandwidth – you no longer have to suffer a loss in quality!

We are offering a free IT review and will recommend to you the best Internet connection for your business needs. Depending on what data connection you need, we have the right solution for you.

View plans and pricing

Call Us Today

0207 093 6000

Why choose HTL Support?

As an Ethernet First Mile service provider, we can offer you a reliable and high-quality Internet connection solution for every type of requirement.

Never lose connection

Never lose connection

We'll provide you with the best Internet connection for your needs, whether that's home or business. Once online, we'll ensure you stay connected consistently and effectively.

The greatest service

The greatest service

We provide a wide variety of services with the highest standard of care and support. You can trust EFM will be there for you when needed.

Save money

Save money

We help you save money with our packages, each designed with varying levels of speed and connectivity. Our rates are competitive to ensure you're getting the most for your money.

Unparalleled support

Unparalleled support

We know how frustrating it can be if your Internet doesn't work well, and want to avoid this for you. When you get in touch with us, we'll guide you on every step of the way to solve your issues.

How does Ethernet First Mile (EFM) work?

How does EFM work?

Ethernet First Mile (EFM) Benefits

Flexible data

Flexible data

We offer you flexible data connectivity with the choice of either two copper pairs (up to 10 Mbps) or four copper pairs (up to 20 Mbps). Our service is more versatile and faster with greater reach than VDSL2 Ethernet.

99.9% Uptime

99.9% Uptime

EFM is perfect for anyone whose business is Internet dependent and needs a reliable, fast service. We keep you connected so you don't need to experience any hardships.

Value for money

Value for money

Bandwidth is not shared, so you get absolutely all the connectivity you're paying for. It's also more versatile and faster with greater reach than VDSL2 Ethernet. Additionally, EFM services are 60% cheaper than Ethernet-leased lines.

Perfect for every office space

Perfect for every office space

With packages to suit everyone, we offer great scalability for users ranging from 10 to 100. Get in touch with us to let us know your needs.

Who is Ethernet First Mile (EFM) Broadband best for?

EFM is ideal for anyone who relies on functions or services such as VPS, Voice over IP, live streaming or remote working.

Ethernet First Mile (EFM) Plans & Pricing

EFM 10 Mbs

£125.00
Per month

Dedicated Ethernet Leased Line
Symmetrical Connection
6 hour SLA
Optional back up services

EFM 20 Mbs

£149.00
Per month

Dedicated Ethernet Leased Line
Symmetrical Connection
6 hour SLA
Optional back up services

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