HTL Support News

Read the latest information and thinking on the world of IT Support Services.

This article is from - Richard Wray

The UK's largest internet service providers will start collecting the details of customers who unlawfully download films, music and TV programmes early next year, in order to send them warning letters under a code of practice proposed today by the media regulator Ofcom.

The draft Ofcom code was immediately denounced by the UK's second largest ISP as a "bureaucratic dog's breakfast".

Any internet user who receives three letters in the space of 12 months faces having their personal details handed over to the owner of the copyrighted material so they can be sued.

This article is from  Posted on Jun 16th, 2010 by Steve Kennedy

As we reported earlier, Starbucks is keeping tight-lipped about any plans it might have to bring free, ‘one click’ wifi to the UK. With good reason – free wifi is a minefield here.

WiFi in Desert

The old Labour Government rushed through the Digital Economy Act which has provisions to protect copyright holders and as part of this introduced the ’3 strikes rule’ whereby a subscriber of an Internet service could be kicked off after 3 copyright infringements. The legislation is complex and Ofcom were mandated to offer a code of practice for Internet Service Providers (ISPs) on how they were going to enforce various aspects of the Act. They published the code of practice as part of a Consultation.

This article is  from
by This email address is being protected from spambots. You need JavaScript enabled to view it. Wednesday, October 20, 2010

WiFi Hotspot in CafeAvailability of free Wi-Fi does influence venue choice. According to In-Stat's new Wi-Fi Hotspot research, nearly two-thirds of respondents indicated that free Wi-Fi influences their choice of venue. An additional 31% indicated that free access may influence their choice, and just 5% said that it would have no influence over venue choice.

"Our research shows that while revenue may not always be directly gleaned from the hotspot offering, free Wi-Fi has a significant value in bringing customers to a venue,"says Amy Cravens, Market Analyst. "It's no wonder then that over 150 thousand cafe/retail venues have now deployed Wi-Fi hotspots, although not all of these are free. That's in addition to the tens of thousands of travel-related installations (hotels, airports, in-flight) worldwide."


By: Stephen Anderson

The federal government–at least that of the United States–has had some truly hair-brained ideas in its time (though really, what government hasn’t pulled the lunacy trigger from time to time?) but this one’s certainly got me thinking. A bill advanced by Senator Olympia Snowe (R-Maine) and Senator Mark Warner (D-Virginia) wants to take every federal building in the United States and make it a functioning Wi-Fi hotspot.

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