Most businesses intensively use electronic, text-based platforms such as e-mail and team chat for communications, but under many circumstances, a voice call still carries more weight than words on a screen. For this reason, telephony remains an important part of organisational communications, and picking the right infrastructure is equally important.
Your choice of telephone system will depend on many factors: is your company upgrading, or are you procuring a new system? The quality of your internet connection and the distribution of staff are also key influencing factors. Each choice of system has unique benefits and drawbacks, there really is no one size fits all solution but some options may be a better fit for your business.