HTL Support News

Read the latest information and thinking on the world of IT Support Services.

Outsource Your IT Services and Keep Your In-House IT Guy

Outsource Your IT Services and Keep Your In-House IT Guy

Do we keep our IT services in-house, or do we outsource IT responsibilities? That is the question many management teams ask themselves when they look at the benefits of managed IT services. Outsourcing IT services save costs, introduces new knowledge and helps businesses focus. However fully outsourcing IT functions is not the best route for every organisation, and there are pros and cons to each approach. But how about opting for a mixed model?

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Announcement of Expansion at London IT Support Company

Announcement of Expansion at London IT Support Company

Leading IT Support Company, HTL Support, has acquired Serviced Cloud – the long-established private Cloud Company.

HTL’s recent expansion has played a key role in the Serviced Cloud merger. The two companies have worked closely together for many years in what has been described as a natural partnership, providing a bespoke service for large and small business.  The merger represents a formalizing of the business arrangements, yet will be seamless for the special relationship with customers. There has been no disclosure relating to the costs to HTL in taking Serviced Cloud under its umbrella.   

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How Can You Tell if Technology is Not Aligned to Business Objectives?

How Can You Tell if Technology is Not Aligned to Business Objectives?

It’s a back-and-forth sentiment that’s not uncommon in many organisations: business executives believe that IT is not doing enough to support business goals while IT leaders are of the opinion that management is holding out on IT investments, preventing them from doing more. In today’s ever-evolving business landscape where the right use of IT can give organisations a competitive edge, the need for aligning technology with business objectives has never been more important.

Both sides–management and the IT organisation – may assert that they are working towards the achievement of the company’s goals. But unless their efforts are aligned, i.e. IT contribution is clearly manifested in efficiency, productivity, and profitability, top management will be hard-pressed to see technology as an enabler of core business strategies and IT people will continue to feel underappreciated.

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Budgeting for IT in The World of Cloud Services

Budgeting for IT in The World of Cloud Services

Settling the finances around your company’s IT requirements can be a fraught process, with information technology often at the bottom of the list of priorities when fixing budgets. Cloud computing has the potential to make budgeting for IT requirements far easier, but there are pitfalls along the way.

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Dealing with Plagiarism: What To Do When Your Web Content Gets Stolen

Dealing with Plagiarism: What To Do When Your Web Content Gets Stolen

Creating and maintaining your own blog is very hard work. It entails hours of work thinking of creative titles, working on themes, and producing quality content. Plus, you need to keep your site relevant by updating it with new content regularly, performing SEO, and promoting to new and existing clients through social media. All this takes time and effort.

So imagine then, when someone simply copies the whole of your post and puts it up on their own website. Imitation, as they say, is the greatest form of flattery, and it does feel good to know that another company thinks highly enough of your unique content to use it for their own websites without permission. But clearly, this immoral and unprofessional behaviour is tantamount to theft, and can leave the original content creators feeling hard done by. All that work and someone else copy-pastes your articles just like that.

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