HTL Support News

Read the latest information and thinking on the world of IT Support Services.

Why Cloud Cost Optimisation is Now a Necessity

Why Cloud Cost Optimisation is Now a Necessity

If your organisation has migrated to the cloud, then good for you. Depending on the extent of your utilisation of cloud solutions, you would have already saved your business valuable time, manpower, and money. As enterprises may discover at some point, however, there are also some challenges to embracing cloud computing. One of these is to understand exactly where your cloud spend is going. To avoid inefficiency and wastefulness, it’s important to use cloud resources in the right way by applying cloud cost optimisation.

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8 Tools That Can Enhance Remote Work Initiatives

Remote Work Tools

One of the few positive things to have come out of the COVID-19 pandemic is that it has helped organisations recognise that it’s possible to have employees work from home successfully. In fact, remote working may have brought on enough benefits for enterprises to consider making it a more permanent arrangement under the new normal.

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What are Thin Clients and When Would You Need Them?

What are Thin Clients

The rise of virtual computing environments and the constant challenge to lower operating costs have spurred the demand for thin clients. From its current 2022 valuation of USD 1.19 billion, the global thin client market is expected to reach USD 1.32 billion by 2030, or an annual growth rate of 2.8%.

What has further aided the increased usage of thin clients is the advancement of technologies such as faster broadband networks, more powerful servers, cheaper storage, and a host of cloud solutions to cater to the enterprise’s every need. In this blog post, we discuss what a thin client is, what its advantages are, and the use cases that would make it better over the PC.

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6 Reasons Why You Should Improve Your Cloud Security

Cloud Security

As we head further into the digital era, the need for cyber security has never been more apparent. Organisations are moving many of their business applications and data into the cloud, making the cloud a prime target for cyber criminals and threat actors. If you’re not yet paying extra attention to your cloud security, then it’s high time you did.

Cloud Security Defined

Cloud Security Defined

Cloud security is a discipline of cybersecurity that focuses primarily on protecting the cloud. Also referred to as cloud computing security, it is the collection of security policies, guidelines, procedures and technologies designed to work together to secure cloud-based applications and systems.

Enterprises of all sizes are now paying more attention to cloud security with the increased reliance on a cloud environment. Not only are business data, customer information, and other valuable data assets being entrusted to cloud storage, but the ‘attack surface’ of cyber threats has also significantly expanded with employees using a variety of smart devices as they work from anywhere.

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What is Evasive Malware and How Big a Threat is It?

what is evasive malware

How do you eliminate a threat if you don’t know it’s there? Threat actors are increasingly incorporating evasive tactics into their malware, and traditional cyber security solutions are having a hard time detecting them. The moment you realise you’ve been attacked by an evasive malware, your systems would have long been compromised.

It’s important to know your adversary and understand how they operate in order to formulate appropriate countermeasures. That’s why we’re publishing this blog post. We hope to educate you about evasive malware, what they are, what level of threat they pose, what evasive tactics they employ, and what you can do to prevent them from taking hold of your systems.

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How the Pandemic and Its Aftermath Boosts the Case for VDI

Virtual desktop infrastructure

The adoption of remote work has never been as rushed as in the last couple of years, fueled by the global crisis that was COVID-19 and the movement limitations it brought about. Amidst all the adjustments that businesses have had to make to cope with the situation, Virtual Desktop Infrastructure (VDI) and related cloud solutions paved the way in helping organisations successfully shift to a remote workforce.

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Third Party Maintenance: What is It and Why is It Important?

Third Party Maintenance

Today more than ever, enterprises need to invest in a computing infrastructure that can ably secure data and other high-risk assets, keep applications and workloads running, and in general, ensure maximum operational efficiency. Part of the upkeep needed for IT infrastructure and data center hardware is equipment maintenance.

For servers, routers, and other storage and networking equipment that are 3 years old at most, technical support can be easily had from the devices’ original equipment manufacturers (OEM) such as HPE, IBM, Dell EMC, NetApp, Cisco, and other mainstream suppliers. However, for organisations needing to maintain older equipment and/or a disparate collection of devices, third-party maintenance (TPM) services would prove to be a more feasible alternative.

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Data Center Migration: Which Type is Right For You?

Data Center Migration

As organisations evolve, so do their IT infrastructure needs. Whether it’s due to organisational expansion (merger/acquisition), launching of a new application, physical relocation of a company, the need for faster connectivity, or any other reason, it may come to a point when the enterprise’s current data solutions will no longer suffice. This is when a data center migration would have to be seriously considered.

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3 Important Considerations For Your Cybersecurity Budget

Cybersecurity Budget

While every business has its own unique operational requirements, it’s common for finance managers to try to save on costs and slash budgets in whichever area they can. This should not be the case for an organisation’s cybersecurity budget, though. If anything, companies should be spending for security based on an in-depth assessment of needs, rather than simply throwing in cyber security solutions to fit into a fixed budget.

In this post, we look at three key points that companies should take into account when building the framework for IT security spending.

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Why Managed Services? Top Reasons Businesses Turn to MSPs

Now more than ever, business organisations are using technology for a variety of reasons: maintaining operational efficiency, keeping cybersecurity threats at bay, harnessing the value of data, adapting to the evolving workforce, and many more. This means that companies have to ensure that their IT systems and equipment are working as they should at all times.

As technology requirements grow however, the task of keeping everything together—from IT infrastructure to applications to end user devices, is challenging for small and medium-sized enterprises. Most businesses barely have the budget for a dedicated tech personnel, let alone an entire IT team. The good thing is that even if you don’t have a dedicated IT department, you can benefit from the technical expertise and services of one with the help of a managed service provider.

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