An IT Support Blog from London

Read the latest IT news, tips and insights from IT Support pros at HTL Support

7 Steps to Recover from Ransomware and Protect Your Business

7 Steps to Recover from Ransomware

Ransomware attacks are incredibly prevalent – and can also be very damaging. Successful attacks occur all the time – this year alone, a major infrastructure company in the US was hit with an attack that came with a US$ 4.4m demand for ransom. Closer to home, Doncaster-based One Call Insurance found itself unable to service customer requests after a computer system blackout due to ransomware.

As a business, you need to invest in internet security to protect your systems against ransomware – but at the same time, also assume the worst-case scenario: that a successful attack can occur. Responding rapidly and effectively is critical – the better your response, the lower the cumulative cost of the ransomware attack – and the less disruption your clients or customers will experience.

Continue reading
  501 Hits
501 Hits

Addressing Security Issues in the Era of Remote Working

Addressing Security Issues in the Era of Remote Working

The world continues to grapple with the long term impact of the COVID-19 pandemic, and organisations are compelled to sustain remote working arrangements for their employees. In the haste to quickly adapt to the new and evolving work environment however, it appears that one essential concern has taken a back seat: security.

IT company Hewlett-Packard recently released Blurred Lines & Blindspots—a comprehensive global study assessing organisational cyber risk in today’s remote working era, and in it, a number of worrying, albeit unsurprising, findings were revealed. Of the over 8,000 office workers surveyed:

Continue reading
  711 Hits
711 Hits

IT Security for SMEs - What Do You Need to Think About?

IT Security for SMEs

Like any other form of crime, when it comes to cybercrime, there’s always the temptation to take the view that “it would never happen to us”. However given that, every single day, more than 65,000 attempts are made to hack an SME in the UK, the risk of cybercrime is real for UK businesses – no matter their size, or their position in the market.

In this article, we outline some of the key points SMEs in the UK should think about around IT security. While most businesses would take at least some precautions, it’s nonetheless worth taking a more structured approach to IT security – even if your business is not enterprise-scale.

Continue reading
  730 Hits
730 Hits

An Update On Current Cyber Security Threats and How You Can Mitigate Them

Current Cyber Security Threats

As organisations gradually shift to the new normal, we see corresponding changes in the cybersecurity threat landscape that warrants adjustments in how businesses should frame their security strategy. While some of the older threats certainly still remain, there are a couple of new entrants that have only emerged as a byproduct of the new work environment.

Continue reading
  1224 Hits
1224 Hits

The Challenges of BYOD and Why IT Support is Crucial

The Challenges of BYOD and Why IT Support is Crucial

A good percentage of companies in London and across the globe are already implementing a Bring Your Own Device (BYOD) policy. This move has not only significantly lowered organisations’ investment in corporate devices but has also proven to be very convenient at this time when the current health crisis is propelling the rise of remote working arrangements.

It’s best to keep in mind, however, that the implementation of BYOD environments has their own set of pain points that should be seriously evaluated and addressed. To find the solution for these issues, the services of an IT support professional are vital.

Continue reading
  986 Hits
986 Hits

How To Protect Your Web Apps From Hackers

How To Protect Your Web Apps From Hackers

Readers of this blog will be intimately familiar with the way technology delivery has changed over the years. Locally-hosted server racks are history. Instead, companies rely on cloud vendors large and small to deliver essential business services via web apps – or software as a service (SaaS).

Web apps, however, bring a whole new challenge to cyber security solutions. In this article, we outline why web app security matters and what your company can do to ensure that the web apps it uses remain secure.

Continue reading
  856 Hits
856 Hits

Mobile Payments: The Benefits and Risks for Business

Globally, more and more SMEs are now integrating mobile payments into their payment options because of the ease of acceptance, and are improving sales and offering convenience to customers. This does not mean, however, that there are no downsides to adopting this technology into your business.

In this post, we go over the various factors that should help you evaluate the suitability of using the mobile payment system. But first, let’s have a clear understanding of what it is.

Continue reading
  1047 Hits
1047 Hits

Tips for Secure Remote Working During The COVID-19 Lockdown

Secure Remote Working During The COVID-19 Lockdown

We know that remote working is increasingly becoming the norm. A 2019 survey by IWG found that more than 50% of employees around the world are working off-site for more than 2.5 days in any given week. However, the scale of remote working we’re seeing right now is unprecedented – government-imposed lock-down is pushing businesses to adopt remote working like never before.

One could argue that most companies are reasonably well prepared for remote working and will by consequence have the right security measures in place. While that is true for many companies, other organisations might find the sudden and involuntary push to remote working a bit of a shock and will rightly be concerned about the security implications.

In this article, we cover key remote working security tips for those companies which are suddenly adopting remote working. Even if your organisation has embraced remote working in the past, consider reviewing the tips below to make sure your security practices are watertight.

Continue reading
  1031 Hits
1031 Hits

The Evergreen Threats: An Update on Social Engineering Attack Schemes

Social Engineering Attack Schemes

Enterprises are well aware of threat attacks that pose a huge challenge to IT security, perpetrated by technical hackers who infiltrate computer systems to steal protected data. The truth is, however, that many of the most effective cyber-attacks are not directly inflicted upon hardware or software, but instead, are targeted on people.

Continue reading
  1833 Hits
1833 Hits

The Human Aspect of Staying Cyber Secure – And Why It Matters

Staying Cyber Secure

When evaluating cybersecurity risk, we tend to focus on technological factors: patches and upgrades, vulnerabilities, attack vectors, and so forth. Yes – technology solutions are vulnerable, and cybersecurity breaches are usually facilitated by advanced hacking technology.

However, the perpetrators behind cyber-attacks are human. These human actors have human motivations: greed, or a political agenda. Furthermore, cyberattacks often rely on human weaknesses – socially engineered cyberattacks, for example.

Continue reading
  1338 Hits
1338 Hits
Top