Artificial intelligence is slowly but steadily improving many of the technologies we use every day. It’s not always all that obvious that artificial intelligence is involved, and to be fair, the definition of AI is fairly broad. However intelligent computing tools are clearly here to stay – and business communications is all the better for it.
VoIP eavesdropping is not a new cybersecurity risk. The protocol that drives most of today’s VoIP applications, Session Initiation Protocol (SIP), has been in common use since the 2000s. However, according to IBM SecurityIntelligence, attacks that exploit the SIP protocols are on the rise. Thankfully, businesses have plenty of ways to reduce the opportunities for VoIP eavesdropping. Let’s take a look.
Hosted telephony solutions offer the ability to eliminate a major inefficiency for many businesses – BT telephone and ISDN lines. Often these simply duplicate the connectivity that can be provided equally well via business-class broadband connections.
The budget that is released by decommissioning telephone lines or ISDNs can be used to upgrade and introduce greater resilience to business broadband while delivering an overall lower cost for data and voice connectivity.
Voice and data convergence has been an enabler of more convenient and higher quality networked digital communications. This has simplified and increased the efficiency of network infrastructure by allowing voice and data to be carried within the same copper and fibre cables.