An IT Support Blog from London

Read the latest IT news, tips and insights from IT Support pros at HTL Support

Understanding and Preparing for End-of-Service Life (EOSL)

End of Software Life

With the speed with which technology evolves these days, IT hardware is phased out much faster than organisations would prefer. Servers, routers, and console managers—all part of a data center’s infrastructure, need to be working efficiently at all times to ensure continued business operations.

No equipment is expected to last forever, though. Regardless of how good the quality of your equipment is, how diligently you’ve maintained it with IT support London services (for UK-based enterprises), or how well it fits with the rest of your network, there will come a time when your device will reach this stage of its IT lifecycle—the End-of-Service Life (EOSL).

Continue reading
  243 Hits
243 Hits

5 Tips to Better Data Centre Management

Data Centre Management

Data has become a highly-prized asset in today’s business environment, and the data centres that store all the valuable information have thus, moved far past being mere storage facilities to becoming key business resources. Managing and maintaining a data centre however, is a multifaceted process that requires the right people, skills, and tools.

What makes managing a data centre more complex is the fact that the modern version of it is no longer just the rows of neatly-stacked on-premise IT infrastructure as they are often represented in stock images. Instead, the data centre now has extended beyond traditional boundaries and could be spread across multiple physical sites, colocations, and the cloud.

In this post, we discuss five key best practices that data centre administrators can implement to ensure that their IT infrastructure is operating at peak efficiency.

Continue reading
  500 Hits
500 Hits

6 Ways Your Business Can Benefit from Virtualisation Technology

Virtualisation Business Benefits

As one of the key underlying technologies that enable cloud computing, virtualisation is largely responsible for many of the innovations and digital transformations in businesses over the last two decades. While you can certainly leverage virtualisation through cloud computing, you can also gain substantial benefits if you choose to use virtualisation directly, i.e., in your on-premises data center. Here are 6 ways you can do that.

Continue reading
  1098 Hits
1098 Hits

Addressing Security Issues in the Era of Remote Working

Addressing Security Issues in the Era of Remote Working

The world continues to grapple with the long term impact of the COVID-19 pandemic, and organisations are compelled to sustain remote working arrangements for their employees. In the haste to quickly adapt to the new and evolving work environment however, it appears that one essential concern has taken a back seat: security.

IT company Hewlett-Packard recently released Blurred Lines & Blindspots—a comprehensive global study assessing organisational cyber risk in today’s remote working era, and in it, a number of worrying, albeit unsurprising, findings were revealed. Of the over 8,000 office workers surveyed:

Continue reading
  1152 Hits
1152 Hits

Eight Top Tips to Help Your Business Stay Ahead of The Tech Curve

Eight Top Tips to Help Your Business Stay  Ahead of The Tech Curve

Technology has always moved rapidly –even more so in today’s cloud-centric world where the next major feature is an automatic update away. Needless to say, the companies that can make the most of the technology available to them are likely to enjoy a competitive advantage over their peers.

How can businesses stay ahead of the technology curve – making maximum use of the technology available to them, while ensuring that competitors never gain a competitive advantage due to their greater ability to harness the latest technology? Let’s take a look.

Continue reading
  1138 Hits
1138 Hits

6 Ways to Digitally Declutter Your Business

6 Ways to Digitally Declutter Your Business

The start of a new year always brings with it the impulse to make sweeping changes around us. This often involves getting rid of things we would now classify as unusable and other stuff that have simply lost their appeal—an activity commonly referred to as decluttering.

Businesses in particular, would significantly benefit from this as it could potentially free up some office workspace and eliminate unnecessary tasks. And now that many of business activities and employees’ functions revolve around the use of technology, a digital decluttering has become as important as a physical one.

Performing a digital declutter within the organisation may simply require a few straightforward processes to be initiated by the users themselves, or may necessitate the intervention of the inhouse IT team or professional IT services. That said, here are six surefire ways to digitally declutter your company:

Continue reading
  1137 Hits
1137 Hits

5 Ways to Check If Your IT Support Company Is the Right Fit for Your Business Needs

IT Support Company Is the Right Fit For Your Business

Information technology is important to a business. In fact, it’s easy to argue that the importance of IT is growing. Leaders are recognising this, Spiceworks’ 2020 State of IT report found that 44% of businesses are planning to grow IT expenditure in 2020, compared to 38% in 2019.

Merely throwing cash at IT is not enough, however. When evaluating options for IT support, London companies much seek out the right IT partner – a partner that can support your business in times of difficulty, and a partner that helps your business make the most of its technology investments.

In this article, we present five core areas you should look at when evaluating your existing IT support partner, or as you choose your next technology support partner.

Continue reading
  1590 Hits
1590 Hits

How To Tell If You Need To Build Your Own Data Lake

How To Tell If You Need To Build Your Own Data Lake

In the current digital economy, data is the new oil, so an organisation can’t have too much of it. Today’s company executives are turning to data when making crucial business decisions in sales/marketing, operations, human resources, and just about every aspect of the enterprise.

More data is becoming available in large volumes and from various sources, but turning plain data into actual usable information—i.e. facts, trends, and statistical numbers, can be a complicated and tedious process. So, businesses have a choice. They could continue to acquire whatever data they can, then simply leave out what they can’t store, or they could invest in data warehouse technologies to process data faster and get the right information more quickly.

Continue reading
  1986 Hits
1986 Hits

Five Things an IT Security Assessment will Reveal About Your Business

IT security assessment

IT security is one of those business risks that can go under the radar until the worst happens. Businesses that do not operate in the technology arena are especially vulnerable to the consequences of the lack of IT risk assessment. Fortunately, these existential risks can be completely avoided.

What does an IT security assessment do?

In essence, IT security assessments are the actions and procedures that determine, evaluate, and then eliminate a range of vulnerabilities in technology systems and the business processes linked to those systems.

Continue reading
  1607 Hits
1607 Hits

Disaster Recovery Myths - and How to Manage Them

Disaster recovery myths

Disaster recovery is one of those topics that isn't particularly complicated, yet is easily misunderstood. It is, nonetheless, a crucial aspect of technology management. The cost of a disaster can be tremendous, and with no fast route to recovery, an adverse event can have game-changing consequences for a business.

Getting backup and disaster recovery right is not that hard, yet 50% of UK businesses are leaving their data at risk, according to a 2018 survey. Though businesses generally make some effort to guard against disaster, plenty of disaster recovery myths persist. In this article, we tackle those myths and propose steps to ensure a reliable disaster recovery scenario.

Continue reading
  1510 Hits
1510 Hits
Top