An IT Support Blog from London

Read the latest IT news, tips and insights from IT Support pros at HTL Support

HTL heads to 'The Business Show'

HTL at The Business Show UK

On the 16th and 17th of May, HTL demonstrated our broad range of hosted desktop and cloud solutions at Excel London, the biggest exhibition of its kind. Representatives from companies big and small witnessed first hand just how much difference our services could make to their workflows.

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When Would You Need an IT Audit?

When Would You Need an IT Audit

With the onset of new technologies, most organisations have come to rely heavily on their IT practices and systems to ensure that operations are carried out with utmost efficiency. But how do corporate executives and business owners know that their IT system is effectively contributing to the company’s business objectives?

The careful consideration given to the acquisition of software assets or the upgrade of IT infrastructure is justified. However, less attention is devoted to evaluating if these investments are actually providing a positive return for the company. Perhaps more important than ascertaining whether IT resources are properly leveraged, is to ensure that the enterprise’s IT systems are reliable and secure enough to maintain the integrity of the company’s data and information assets. 

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ISO 27001 and How Accreditation Boosts Customer Confidence

ISO 27001 and How Accreditation Boosts Customer Confidence

The challenges of actively managing information security are growing, and every business, regardless of size, should pro-actively protect their systems and the data held within. But how do customers know that your information security practices are fit for purpose?

Even the best intentions do not guarantee sound security practices for businesses. The only way for customers to judge the internal processes of your business is by checking for accreditation such as ISO 27001. In fact, 71% of respondents to a 2016 survey by IT Governance Ltd said that they had fielded a question about ISO 27001 accreditation.

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278 Hits

HTL to attend The Business Show, London on May 16th and 17th

HTL to attend The Business Show, London, on May 16th and 17th

HTL Support is delighted to announce that it will be exhibiting at The Business Show, London, on May 16th and 17th.

Our professional and friendly team is looking forward to welcoming visitors, and learning about the areas in which they most need IT support, as well as demonstrating the latest software solutions that can provide a competitive edge to businesses throughout London. Find our stand at exhibitor number 110. Find a preview here.

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222 Hits

4 Tips to Make Your Cloud More Resilient to A DDoS Attack

 4 Tips to Make Your Cloud More Resilient to A DDoS Attack

DDoS attacks are typically designed to inundate servers and entire networks by consuming computing resources through large volumes of traffic, connections, or requests. And so, because cloud infrastructures are assumed to be backed by a large assemblage of such resources, many people believe their servers are less susceptible to these types of attacks if they’re hosted in the cloud. But that’s not entirely true.

If your servers are hosted in a multitenant environment along with a bunch of other servers belonging to other organisations (which is usually the case in a public cloud), your servers could be at risk of collateral damage. If those other servers (note: not yours) are bombarded by a DDoS attack and your cloud service provider (CSP) attempts to absorb the attack, your own servers, which share the same underlying infrastructure with those other servers, could also suffer.

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97 Percent Of Companies Don't Have A GDPR Plan

Does your company have a plan to prepare for GDPR

Only two months left before GDPR is implemented any eligible organisation not following the regulations could suffer colossal penalties, as much as four percent of the company's annual turnover or 20,000,000 Euro’s whichever is the Greater!

Does GDPR applies to you?

Only half of UK businesses are even aware of GDPR, whilst a solitary three percent are prepared for the upcoming Cut-off date. Many of large organisations such as EBay, Yahoo and Adobe have had data breaches. Therefore many companies assume that the new regulations only apply to companies dealing with personal data -unfortunately this is not the case!

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Is your London IT department ready for GDPR?

GDPR event successful HTL Support

HTL Support's Business Briefing event on 23 February was a resounding success and offered delegates real insight into the EU General Data Protection Regulation legislation and its likely effects on the IT sector. Demand for the event was far in excess of available places and is an indication of just how relevant the impact of GDPR is to anyone working in IT.

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133 Hits

Introducing WPA3, And How to Improve Wi-Fi Security

Introducing WPA3 And How to Improve Wi-Fi Security

Love it or hate it, IT departments cannot prevent users from engaging with Wi-Fi networks; the convenience factor is simply too high. The IT security risks are real, however, whether your users are roaming – or using Wi-Fi where you have some control over internet security, such as the office space. It is also an evolving threat, with the gold standard of Wi-Fi security, WPA2, losing its shine. In this article, we discuss the next generation of Wi-Fi security, WPA3, and the measures you should currently be taking to boost your company’s Wi-Fi security.

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582 Hits

Going Beyond Checklists: Why Security Matters More Than Just Compliance

IT Security Compliance Checklists

With the losses associated to cyber crime expected to hit around $6 trillion by 2021, security has become a top priority of many businesses. These companies diligently implement compliance initiatives in hopes that they can ensure security within their organisations. But here’s the thing: achieving compliance doesn’t necessarily mean that your business is fundamentally secure.

Last year, Verizon published a report that revealed a major eye opener regarding compliance. According to that report, 45% of PCI DSS certified customers needed remediation. Meaning that these businesses still needed to improve their security controls in order to be considered secure as per PCI DSS.

It’s important to note that these businesses actually already passed a previous compliance audit. In fact, they were certified to be fully PCI DSS compliant. In other words, they had already spent a considerable amount of time, attention, and money establishing IT security controls that met PCI DSS requirements.

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543 Hits

Top 4 Cyber Threats UK Businesses Need To Watch Out For in 2018

Top 4 Cyber Threats UK Businesses Need To Watch Out For in 2018

The cyber threat landscape continues to evolve and in order to maximise your cyber security budgets, and position resources where they are most needed, you need to know what threats are most likely to make an impact in the near future. To help you, we’ve put together a list of what we believe are going to be the top 4 cyber threats in the UK this year. 

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736 Hits
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