Business as usual. A term that denotes the humdrum of everyday life, and in the case of businesses, of a usual workload. Despite the connotation of an unexciting, rather mundane routine, if corporate leaders and office managers would really think about it; processes, systems, and the workplace doing business as usual is an ideal state because this means that operations are running smoothly.
More often than not however, business operations require a lot of time and resources, and it’s difficult to ensure that things are working seamlessly at all times. In the UK for instance, inhouse IT staff and IT support London teams are relied on to carry out everyday technology-related tasks that allow operations to continue without disruptions.
Now post-pandemic, as the world moves on adjusting to what is now the new normal—a state where enterprises are highly-reliant on technology, the demands on the IT organisation have become even heavier.