An IT Support Blog from London

Read the latest IT news, tips and insights from IT Support pros at HTL Support

The Importance of Video Conferencing - and How To Get It

The importance if video conferencing

Video conferencing has been affordable for companies large and small for many years, yet many businesses have not wholeheartedly adopted collaboration by video. Though it is estimated that 64% of companies already use video conferencing for meetings, many operations skip video collaboration altogether, despite the rapid growth in the number of people working from home, including in the UK.

If your company relies solely on phone calls, IM and emails to communicate, it is worth taking a step back and considering the benefits of video conferencing. Keep reading as we outline the benefits of video conferencing, and the video collaboration options available for your business.

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161 Hits

97 Percent Of Companies Don't Have A GDPR Plan

Does your company have a plan to prepare for GDPR

Only two months left before GDPR is implemented any eligible organisation not following the regulations could suffer colossal penalties, as much as four percent of the company's annual turnover or 20,000,000 Euro’s whichever is the Greater!

Does GDPR applies to you?

Only half of UK businesses are even aware of GDPR, whilst a solitary three percent are prepared for the upcoming Cut-off date. Many of large organisations such as EBay, Yahoo and Adobe have had data breaches. Therefore many companies assume that the new regulations only apply to companies dealing with personal data -unfortunately this is not the case!

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309 Hits

Six Benefits of IT Infrastructure Standardisation in the Enterprise

Outsource Your IT Services and Keep Your In-House IT Guy

The reliability of the IT organisation plays a critical role in every enterprise, given how the use of technology has deeply entrenched itself into every business organisation. From being more of back office tools a few decades ago, IT systems are now front and center in many enterprises’ business activities.

With IT contributing significantly to customer-facing applications, analytics services, and even creating new revenue streams for the enterprise, it’s important for the IT group to maintains its operational and cost efficiency. One way to ensure that the IT network competently responds to business needs while keeping within budgets is to implement IT infrastructure standardisation.

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1272 Hits

Outsource Your IT Services and Keep Your In-House IT Guy

Outsource Your IT Services and Keep Your In-House IT Guy

Do we keep our IT services in-house, or do we outsource IT responsibilities? That is the question many management teams ask themselves when they look at the benefits of managed IT services. Outsourcing IT services save costs, introduces new knowledge and helps businesses focus. However fully outsourcing IT functions is not the best route for every organisation, and there are pros and cons to each approach. But how about opting for a mixed model?

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1373 Hits

5 Business Benefits of Managed Services

5 Business Benefits of Managed Services

Because your main objective is to grow your business, it can be burdensome when you also need to allocate time to manage your IT assets - even if that can also translate into business benefits. The good news is that there’s a way to grow your business and manage your IT assets without spending much time on the latter. It’s called managed services.

This isn’t an article for explaining what managed services is. We’re assuming you already know what managed services is but are still looking for a good reason to hire one. This post should take care of that. In this article, we’ll discuss some of the major benefits of working with a managed services provider.

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1291 Hits

6 Signs Your Business Can Use A Private Cloud

6 Signs Your Business Can Use A Private Cloud

When managed correctly, a private cloud can be a worthwhile investment for certain businesses. It comes with almost all the benefits of public clouds minus the data privacy concerns. Of course, not everyone can afford a private cloud, especially the kind that’s built on-premise (i.e. not virtual private clouds offered by CSPs). So who should invest in one?

In this post, we look at some major indicators that denote a company’s suitability for a private cloud investment.

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904 Hits

Remote monitoring explained: How HTL keeps its finger on the pulse of your systems

Remote monitoring explained: How HTL keeps its finger on the pulse of your systems

Continually reviewing your vital signs

Remote monitoring is one of the most powerful IT support tools available. Most importantly , rather than just detecting hardware and software faults in real time, it is also able to provide the capability to predict failure.

By analysing log files created by hardware devices and active services, remote monitoring applications are able to identify events and conditions which precede failure. This is exceptionally beneficial, because it frequently allows remediation of minor problems that are precursors of bigger failures.

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5 reasons why our clients choose HTL Support to provide technology services

5 reasons why our clients choose HTL Support to provide technology services

HTL Support lets clients get on with what they do best

At HTL Support we aim to offer professional IT support services with a difference. The foundation stone of our business is to employ expert technology support technicians with good people skills. Our friendly IT Guys take the hassle out of supporting IT issues so you can get on with the thing you most desire - running your business and practicing what you do best in servicing your customers or clients.

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1088 Hits

Security now: 5 on the spot IT security checks to reduce risk to your firm

On the spot IT Security checks to reduce risk to your firm

Is IT security in your firm where it needs to be?

IT security is near the top of the agenda for every executive management team. Although IT is not something executive managers are likely to get hands-on with, and is best left to qualified practitioners, there are simple spot-checks that executive leaders can make to see if basic security is being implemented.

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1229 Hits

Christmas and New Year IT systems review checklist

Christmas and New Year IT Systems review checklist

An ideal time to catch up and set out a review

Many firms experience a pre-Christmas rush of finishing off work and projects in early and mid-December. For items in the workflow that are on-going, there is often a sense of ‘parking’ them over the Christmas - New Year transition period until the return to work in January. Many businesses are likely to have reduced workload and staffing numbers.

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943 Hits
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