London's business landscape is vibrant and competitive, and also at the cutting edge – where for all intents and purposes, technology is not just a tool but the backbone of every successful company in London.

Managing customer data, facilitating communication, harnessing AI – you name it, London businesses depend on IT support and reliable IT support is therefore a critical component that supports your business's ability to thrive.

Yet there's a common misconception that high-quality, proactive IT services are an expensive luxury reserved for large corporations, so sometimes companies underinvest in IT support, or do not invest at all. Worse, some rely on a "break-fix" model, where problems stew until addressed only once the business sees disruption.

There’s a better way: companies in London can get the It support they need, at the price they can afford.

Information technology is important to a business. In fact, it’s easy to argue that the importance of IT is growing. Leaders are recognising this, Spiceworks’ 2020 State of IT report found that 44% of businesses are planning to grow IT expenditure in 2020, compared to 38% in 2019.

Merely throwing cash at IT is not enough, however. When evaluating options for IT support, London companies much seek out the right IT partner – a partner that can support your business in times of difficulty, and a partner that helps your business make the most of its technology investments.

In this article, we present five core areas you should look at when evaluating your existing IT support partner, or as you choose your next technology support partner.

Choosing an IT support company is not a decision that should be taken lightly. Bear in mind that, due to the deep dependence of modern businesses on their IT infrastructures, the choice of IT support company can make a substantial impact on business processes. In this post, we outline 10 important questions you need to ask when choosing from a list of candidates.