An IT Support Blog from London

Read the latest IT news, tips and insights from IT Support pros at HTL Support

Why You Should Consider Adopting a Multi-Cloud Strategy

Why You Should Consider Adopting a Multi-Cloud Strategy

Cloud solutions have revolutionised the IT industry, because they offer a lot of advantages over locally-hosted computing infrastructures. Therefore, it is no surprise that businesses have evolved their systems to allow them to migrate to a cloud environment.

A cloud-based strategy is far from perfect, however. All cloud computing vendors have, at some point failed, experienced major downtime and/or been subject to massive DDoS attacks. Dealing with any of these scenarios would have a significant negative impact on any organisation. That’s why it’s time to consider a multi-cloud strategy.

Continue reading
  173 Hits
173 Hits

Can Microsoft Workplace Analytics Transform your Workplace?

Can Microsoft Workplace Analytics Transform your Workplace

A rapidly growing pool of productivity data is aggregated by Microsoft thanks to the broad adoption of cloud productivity suites. Indeed, Office 365 is leading the field with triple the market share of its closest competitor, G Suite.

Office 365 and the Azure cloud platform is therefore a rich source of information detailing how employees conduct their daily work routine, and this has led Microsoft to launch Workplace Analytics. But who gets access to Workplace Analytics, and can it provide real insights for your business?

Continue reading
  206 Hits
206 Hits

Five Things an IT Security Assessment will Reveal About Your Business

IT security assessment

IT security is one of those business risks that can go under the radar until the worst happens. Businesses which do not operate in the technology arena are especially vulnerable to the consequences of the lack of IT risk assessment. Fortunately, these existential risks can be completely avoided.

What does an IT security assessment do?

In essence, IT security assessments are the actions and procedures that determine, evaluate and then eliminate a range of vulnerabilities in technology systems and the business processes linked to those systems.

Continue reading
  308 Hits
308 Hits

Reactive vs Proactive IT Support - Know the Difference

Reactive vs Proactive IT Support

When it comes to IT services, many businesses still go for the fix-it-when-it-breaks approach. And why not? They think that getting the services of an IT support company only when a problem actually arises will save them money. But does it really?

If you also think that saving your financial resources for a time when something breaks down is the right way to manage your organisation's IT ecosystem, then it's time for you to know all about reactive and proactive IT support. This should help you to determine which would work best for your business. But first, on to the definitions.

Continue reading
  574 Hits
574 Hits

How Will 5G Impact Your Business?

How Will 5G Impact Your Business

The long-awaited and much-hyped 5G network has finally launched in some markets and will be rolled out in more major cities by the second half of 2019. 5G is the fifth and latest evolution of wireless connectivity and is expected to have a transformative impact on consumers’ lives and businesses across most industries. The reason for such excitement is, of course, the high speed, low latency, better network reliability and massive device connectivity that 5G performance promises.

While faster speeds are always a welcome development for end-users, the business landscape is where 5G is anticipated to have the most impact. In fact, an Oracle-commissioned survey of 265 business leaders and IT executives across 11 countries reveals that many enterprises are well aware of the possible opportunities that 5G connectivity can create. More than 80% of the respondents say that it can significantly improve many aspects of business operations, and more than 82% believe that it can pave the way for launching new products and services.

Continue reading
  437 Hits
437 Hits

5 Big IT Trends to Watch Out For in 2019

5 Big IT Trends to Watch Out For in 2019

The year 2018 saw advancements in technology that had never been witnessed. We’re talking about the explosion of voice technology such as Amazon Echo and the Google Assistant; low-code and no-code app development that has paved the way for fast, easy development of custom corporate apps; learning dexterity in robotics; successes in AI and natural language processing (NLP) that allow a machine to complete sentences, as well as other advances. And these breakthroughs are just the tip of the iceberg.

2019 is shaping up to be a year in which technology for business and tech in general continues to advance, perhaps not as dramatically as before, but it will build on the groundwork already set. Here are the 5 big IT trends that could be hogging the headlines in the next few months.

Continue reading
  385 Hits
385 Hits

8 Steps to Help Remote Workers Collaborate Better

8 Steps to Help Remote Workers Collaborate  Better

Working remotely is an increasing trend, with many enterprises tapping into the cost-saving benefits of remote working while employees enjoy the freedom that remote working brings. That said, remote working is still evolving, and in most companies there is room for improvement.

According to an HR News survey, 53% of UK employees do not think that their employers are doing enough to accommodate the needs of remote workers. The solution lies partly in the managerial approach, and in part in the deployment of technology. In this article, we will cover eight tech-led approaches that can boost the collaborative experience for remote workers.

Continue reading
  813 Hits
813 Hits

10 Questions to Ask When Choosing an IT Support Company

10 Questions To Ask When Choosing An IT Support Company

Choosing an IT support company is not a decision that should be taken lightly. Bear in mind that, due to the deep dependence of modern businesses on their IT infrastructures, the choice of IT support company can make a substantial impact on business processes. In this post, we outline 10 important questions you need to ask when choosing from a list of candidates.

Continue reading
  1016 Hits
1016 Hits

Open Source Vs Proprietary - Which Type of IT Solution Is Best For Your Business

Open Source Vs Proprietary - Which Type of IT Solutions Is Best For Your Business

It’s a no-brainer. Acquire the solution that is the only solution available. Especially if you have the budget for it and its benefits are crucial to your business. However, what if there are two or more equally attractive options? Oftentimes, the options belong to one of two camps - open source and proprietary. Which one is best for your business?

It’s important to identify the advantages of each camp before you start choosing, because a lot of the problems you can encounter later on are simply due to misconceptions about these two families of software.

There are now many grey areas in the market. For example, a proprietary solution also exposes a substantial, but not total, part of its source code to the public. In this article, we’ll only be focusing our discussions on traditional open source solutions and traditional proprietary solutions.

Continue reading
  797 Hits
797 Hits

Should Your Business Use A Password Manager

Should Your Business Use A Password Manager

Password security is a major issue that no business or enterprise can ignore. Countless hacking attempts succeed due to inadequate password security. However, remembering all those strong and (hopefully) unique passwords can be tedious, to say the least. Are password managers an alternative? Let’s take a look.

Continue reading
  706 Hits
706 Hits
Top