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How Managed IT Services Are Shaping the Future of Support

Managed IT Services

Organisations, both large and small, are facing various challenges in today’s business landscape: there’s the rising complexity of cloud environments, rapidly advancing technology solutions, the perennial cybersecurity threat, tightening compliance requirements, expanding remote workforce, and more. It’s not surprising that more businesses are turning to managed IT services, with SMEs allocating about 19% of their budget to managed IT services.

Having a managed services provider (MSP) handle IT services indicates a significant shift in how SMEs are handling business operations. Not only do companies get to cut IT costs by 25 to 35%, they also realise a 45 to 65% increase in operational efficiency.

If your organisation is still on the fence about acquiring the services of MSPs, outsourcing your IT support can be a good start. In this blog post, we explore how managed IT services are paving the way for effective, scalable, and readily-available tech support services.

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The Importance of Video Conferencing - and How To Get It

The importance if video conferencing

Video conferencing has been affordable for companies large and small for many years, yet many businesses have not wholeheartedly adopted collaboration by video. Though it is estimated that 64% of companies already use video conferencing for meetings, many operations skip video collaboration altogether, despite the rapid growth in the number of people working from home, including in the UK.

If your company relies solely on phone calls, IM and emails to communicate, it is worth taking a step back and considering the benefits of video conferencing. Keep reading as we outline the benefits of video conferencing, and the video collaboration options available for your business.

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