HTL Support News

Read the latest information and thinking on the world of IT Support Services.

5 Hidden IT Risks that are Slowly Threatening your Business

5 Hidden IT Risks that are Slowly Threatening your Business

Information technology risks range from the very apparent to the silent and hidden. The majority of businesses mitigate the most obvious risks: only an irresponsible IT operation will do without network firewalls in place or skip on regularly updating operating systems and software. Yet it is the less obvious risks which can trip up even carefully run IT functions – and which can cause progressive or indeed sudden harm to your business.

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3 Major Myths About The Cloud You Need To Stop Worrying About

3 Major Myths About The Cloud You Need To Stop Worrying About

Being cautious is not a bad thing. But if you’re overly cautious of a perceived risk that’s actually non-existent or not as bad as you think, it can prevent you from taking advantage of opportunities. Cloud computing offers huge opportunities through increased cost-savings, business agility, and availability. But because of fear mongering, some businesses are unfortunately holding back on cloud migration and missing out on those opportunities.

In this post, we discuss some of the fears surrounding cloud computing that are really based on myths. By debunking these myths, we hope you can have a more positive outlook on cloud technology and be able to take advantage of the many benefits it can offer your business.

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How Can Phishing Attacks Hurt Your Business?

How Can Phishing Attacks Hurt Your Business

Based on the 2016 edition of Ponemon’s annual Cost of Cyber Crime report, phishing is now one of the most prevalent cyber-attacks today. Should you be worried about it? It depends. If you think any of the consequences of phishing attacks outlined below can impact your business, then maybe you should be.

 

Tarnish your company’s image

Most phishing attacks are designed to steal personal information. The way cyber criminals do this is by crafting legitimate-looking emails that compel recipients into disclosing their personal details.

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Help! I’ve been hacked: 5 next immediate actions

Help! I’ve been hacked: 5 next immediate actions

Data centre optimisation and consequential benefits for businesses

With so much focus on hacking and internet security, many firms of 10 - 100 people will feel that they have put a lot of effort into making their data as secure as possible. Unfortunately, internet security is a moving target, where the threat may be characterised as agile and continually evolving. Consequently, it is impossible for networks to remain impenetrable.

Standard IT best practice, such as upgrading and patching operating systems and applications, and maintaining a reliable backup and Disaster Recovery capability, are all layers that help to ensure that a firm is in a position to resume normal operations within an acceptable timeframe, should it be the victim of an attack.

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Remote monitoring explained: How HTL keeps its finger on the pulse of your systems

Remote monitoring explained: How HTL keeps its finger on the pulse of your systems

Continually reviewing your vital signs

Remote monitoring is one of the most powerful IT support tools available. Most importantly , rather than just detecting hardware and software faults in real time, it is also able to provide the capability to predict failure.

By analysing log files created by hardware devices and active services, remote monitoring applications are able to identify events and conditions which precede failure. This is exceptionally beneficial, because it frequently allows remediation of minor problems that are precursors of bigger failures.

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