An IT Support Blog from London

Read the latest IT news, tips and insights from IT Support pros at HTL Support

6 Ways to Identify a Good Hosted Desktop Service Provider

Identify good Hosted Desktop provider

Strong business case using outsourced services

Service providers of technology solutions are a necessity for today’s businesses. Even if an organisation has technical expertise in-house, it’s impossible to operate without service provision from an external company. It may be internet connectivity; offsite data backup; or cloud applications; but it simply isn’t feasible for an organisation to be self-sufficient and operate in complete isolation.

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Firefighter or Strategist: What Is the IT Manager Role in Your Firm?

IT Manager from Firefighter to Strategist with Serviced Cloud solutions

What is the career ambition of an IT manager?

Unless they are a square peg in a round hole, which means they should get out of it and do something different, it’s a good bet IT managers have their career sights set on moving up in the world. For an IT professional this might ultimately mean the role of CIO (Chief Information Officer) or CTO (Chief Technology Officer).

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Concierge-class IT Service: Support the HTL Way

Concierge class IT Support the Serviced Cloud way

What is concierge-class IT service?

HTL Support offers concierge-class IT service and support. But what does that really mean?

Every business sector has its own characteristics. To successfully offer services to clients in a sector there is a need to understand the industry in order to meet the specific requirements of businesses operating in that sector. Our support philosophy is based on understanding the needs of our customers in the finance sector.

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