An IT Support Blog from London

What is concierge-class IT service?

HTL Support offers concierge-class IT service and support. But what does that really mean?

Every business sector has its own characteristics. To successfully offer services to clients in a sector there is a need to understand the industry in order to meet the specific requirements of businesses operating in that sector. Our support philosophy is based on understanding the needs of our customers in the finance sector.

Voice and data convergence for higher quality communications

Voice and data convergence has been an enabler of more convenient and higher quality networked digital communications. This has simplified and increased the efficiency of network infrastructure by allowing voice and data to be carried within the same copper and fibre cables.

Leverage through smart tools and automation

In any marketplace there are players of different sizes and capability. One of the traditional theories is that the larger the organisation, the greater the capability. However, this isn’t as true as it perhaps once was.