Business continuity matters. It matters for profits, for client satisfaction – and for keeping you in business in the long run. Business continuity planning is an important element in ensuring continuing operations. Partnering with the right technology firm is key given how critical technology is to business operations.

In this article we will take a look at the contribution that your IT partner can make to ensuring business continuity and outline why, when looking for IT support London companies need to seek a partner that does much more than deliver technical support – why you need a partner that helps you to deliver business continuity too.

Managed services is a sector that’s growing rapidly – according to a MarketsAndMarkets metric, managed services will grow from a global value of USD 223bn in 2020 to USD 329bn to 2025. This is clearly outsize growth, which indicates the growing popularity of outsourcing IT – for businesses large and small.

But why is managed IT embraced by so many companies around the world – and at such a scale? In this article we will look at some of the various benefits of managed IT services, showing why, when seeking IT support London companies often choose managed services.

We also cover some of the things you should watch out for when hiring managed IT services and point to a possible compromise that may fit companies that have unique IT requirements: augmenting in-house IT with managed services.

Organisations wouldn’t change their IT support provider if they can help it, thinking that putting up with the subpar quality of service is better than being left in chaos with the absence of tech support. After all, finding out that your managed services provider (MSP) is not as dependable as their service level agreement (SLA) would have you believe is something that you would rather not act on because changing providers could mean significant business disruption.

Still, staying in a disadvantageous partnership with an unprofessional service provider will do your business more harm than good in the long run. Whether it’s your MSP’s lack of concern for cybersecurity, slow response to reported issues, unwillingness or inability to adapt to your changing needs as a company — and everything else in between, these incompetencies are costing your business time, money, and opportunities.

But what shortcomings should you consider as ultimate deal breakers in IT support London or elsewhere? If you’re not quite sure whether it’s still worth waiting for your service provider to improve their service, here are 5 signs that will tell you that yes, your business deserves better quality IT support.

With the plethora of solutions available in the IT landscape and with more companies finding the need for them, IT support has become an integral part of every business organisation. Enterprise software has become more complex and having reliable technical support is one of the best ways to maximise these applications.

If you’re looking to have a dedicated IT resource team to deploy, secure, and manage your solutions, and generally, maintain a productive work environment for your company, then you’re on the right path. Now the only question that’s left to ask is: Should your organisation go for an in-house team or IT outsourcing? In this blog post, we explore the benefits and drawbacks of both options so you can then make an informed decision.

A good percentage of companies in London and across the globe are already implementing a Bring Your Own Device (BYOD) policy. This move has not only significantly lowered organisations’ investment in corporate devices but has also proven to be very convenient at this time when the current health crisis is propelling the rise of remote working arrangements.

It’s best to keep in mind, however, that the implementation of BYOD environments has their own set of pain points that should be seriously evaluated and addressed. To find the solution for these issues, the services of an IT support professional are vital.

Advances in technology and the mindset shift of today’s generation of workers are causing businesses to rethink their approach to employee productivity. Add to that the challenges brought on by the current pandemic and you’ve got a workplace that is markedly different from what it was years ago. In this post, we discuss how remote work is changing the workplace, and what this means for your company.

Growing businesses need IT support even more than established companies – after all, setting the right IT in place during a period of growth will help support growth and ensures that your business does not end up held back by creaky tech infrastructure.

But not all IT support companies are equally good at providing tech support to growth-hungry companies. In this article, we outline a few key points growing businesses should look out for when choosing an IT support partner.

Much as companies would like to use their devices and equipment for decades, sadly there’s an end for everything. Well not all perhaps, but at least for the programs and applications that are installed in workstations of organisations, the end may come sooner than anticipated. And enterprises must be prepared for this.

We’re heading towards the end of the year and it’s becoming crystal-clear that remote working is going to be much more common in the medium and long term. The British Council for Offices suggests, for example, that most office workers do not think that they are going to return to the established pattern of five days in the office.

One novel aspect of the COVID emergency earlier this year was that many businesses were able to continue operating with relatively little disruption due to the wide range of accessible remote working tools on the market. However, facilitating remote working in an emergency is one thing: established, persistent remote working is another matter altogether.

In this article, we outline five key considerations to ensure that your staff can work remotely in a sustainable, competitive, and secure way.

IT support services are a vital component of every organisation. Enterprises today operate in a tech-dominated landscape, and IT support is key to helping them efficiently run their operations. Its primary role is to provide help to businesses that produce, market, and use technology products from phones and computers to hardware and software. That’s about every business out there.

But in the same way that strong IT support can boost an organisation’s capabilities in so many aspects, ineffective support can also cause some grave consequences for the business. Results from a study conducted by UK-based IT services firm A&OA revealed just how important IT support London is to companies.

Four in ten businesses claimed to have lost sales due to the lack of IT support, while 38 percent of the surveyed organisations said that their service provider failed to offer suggestions for system improvements, leading to poor performance. Clearly, IT support in London and elsewhere in the globe has a huge impact on businesses.