With COVID currently making a huge impact on how we work, it should be safe to say the future of work is bound to deviate from what we thought was the original course prior to the pandemic. Already now, after 2 years of combining remote work with traditional work practices, companies are starting to accept the fact that remote work is here to stay. This in turn has driven increased adoption of remote work-enabling technologies such as VDI DaaS, and cloud computing.

While globally disruptive events like this pandemic can certainly influence work practices, there are also emerging technologies that can have a similar effect. Here are four of them.

Data has become a highly-prized asset in today’s business environment, and the data centres that store all the valuable information have thus, moved far past being mere storage facilities to becoming key business resources. Managing and maintaining a data centre however, is a multifaceted process that requires the right people, skills, and tools.

What makes managing a data centre more complex is the fact that the modern version of it is no longer just the rows of neatly-stacked on-premise IT infrastructure as they are often represented in stock images. Instead, the data centre now has extended beyond traditional boundaries and could be spread across multiple physical sites, colocations, and the cloud.

In this post, we discuss five key best practices that data centre administrators can implement to ensure that their IT infrastructure is operating at peak efficiency.

Another year is ahead of us and yet IT security threats are in no way letting up. Instead, the next months will continue to be challenging as data protection remains a major concern for enterprises. The rapid adoption of all things digital has also exponentially increased the threat surface through which cyber criminals can attack.

But which present the biggest cyber security dangers for this year? Will there be new threats or will the old ones simply evolve to pose greater difficulties? In this blog post, we take a closer look at the top 5 challenges that security experts believe could put business organisations at biggest risk this year.

The costs of IT infrastructure and operations are undergoing a dramatic change. Before, practically all IT costs revolved around hardware and software purchases, maintenance, and upgrades. Today, however, with the rise in cyber threats, the advent of cloud computing, and the emergence of new business-impacting factors (e.g. the current pandemic), companies are faced with additional costs which, if not managed properly, can seriously impact other areas of the business.

Gartner projects that IT spending will reach an astounding $4.5 trillion in 2022, the highest year-over-year jump in more than 10 years. Let’s have a look at the key areas where IT costs are expected to come from and what you can do to reduce them.

London-based small businesses that outsource their IT functions to a managed IT support London provider can improve cost efficiencies, reduce downtimes, improve cybersecurity capabilities, and gain several other major benefits. But what exactly is managed IT support and what are the benefits this type of service can offer?

Remote working has been both a boon and a bane for many organisations and employees. A boon because it has allowed work to carry on even as a global health crisis continues; and a bane because it has given rise to employees’ struggles with time management and work prioritisation when doing their jobs outside of the physical work space.

That said, however, the availability of technology, tools, and remote IT support have been instrumental in making remote working the best option to keep employees in service and businesses, well, in business. The numbers indicate as much.

An IT support ticket system is a key backbone of IT services. It determines the flow of customer service, from when your customer reaches out with their concern or request until you address or solve it. Without effective ticket handling processes, you get unnecessarily long downtimes that cut down on productivity and decrease client satisfaction. The more issues left unresolved, the more it can cost your business.

It’s well worth noting that clients may also refer to internal customers—employees who have issues with their devices or IT-related tasks. Resolving their concerns allows them to get back to work sooner and do their core functions. It is thus crucial to realise that reliable IT support services can improve efficiency in the day-to-day operations, give you an edge over competitors, and propel your company to greater heights.

As one of the key underlying technologies that enable cloud computing, virtualisation is largely responsible for many of the innovations and digital transformations in businesses over the last two decades. While you can certainly leverage virtualisation through cloud computing, you can also gain substantial benefits if you choose to use virtualisation directly, i.e., in your on-premises data center. Here are 6 ways you can do that.

From the unprecedented surge in e-commerce to the dramatic digital transformation, the current economic environment (largely impacted by the ongoing pandemic) has made one thing clear: technology is vital to business growth. Enterprises have realised this by now and are starting to make the necessary adjustments in their operations—and your UK-based SME should too. Fortunately, for start-ups and established but smaller organisations alike, the perfect solution for technological dilemmas can be found in remote IT support.

Ransomware attacks are incredibly prevalent – and can also be very damaging. Successful attacks occur all the time – this year alone, a major infrastructure company in the US was hit with an attack that came with a US$ 4.4m demand for ransom. Closer to home, Doncaster-based One Call Insurance found itself unable to service customer requests after a computer system blackout due to ransomware.

As a business, you need to invest in internet security to protect your systems against ransomware – but at the same time, also assume the worst-case scenario: that a successful attack can occur. Responding rapidly and effectively is critical – the better your response, the lower the cumulative cost of the ransomware attack – and the less disruption your clients or customers will experience.